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Outpatient Counseling

Support forlife's challenges.

Compassionate, evidence-based counseling for adolescents, adults, couples and families, with in-person care in Salem and virtual appointments available across Virginia.

Accepting new clients Virtual across Virginia In person in Salem
Counseling conversation in a comfortable office setting
Mental health support on your terms.Care tailored to your needs and goals.
Personalized careTherapist matching based on your needs
Flexible accessVirtual and in-person appointments
Research-groundedEvidence-based therapeutic approaches
Insurance optionsCoverage varies by therapist and plan

How we can help

You don't have to navigate it alone.

Our therapists provide individualized support for a range of mental health concerns and life experiences.

Anxiety & Depression

Build practical tools for managing stress, difficult thoughts and overwhelming emotions.

Trauma & PTSD

Work at a pace that feels manageable with trauma-informed, evidence-based support.

Behavioral & Emotional Concerns

Support for children and adolescents navigating emotional regulation, school or social challenges.

Relationships & Family

Strengthen communication, navigate conflict and develop healthier patterns together.

Grief & Loss

Find support while processing change, loss and the experiences that come with them.

Life Transitions

Move through major changes with support, perspective and strategies that fit your life.

Our Counseling Team

Find a therapist who fits your needs.

Learn about each clinician's specialties and approach.Insurance participation and appointment availability vary by therapist.

Professional headshot of Kristy Ayers

Kristy Ayers, LCSW

Outpatient Clinical Coordinator

Kristy provides individualized counseling with an emphasis on trauma-informed care and support that reflects each client's needs.

AnxietyTrauma & PTSDDepressionTBRI
Professional headshot of Christopher Smallwood

Christopher Smallwood, LCSW

Outpatient Therapist

Christopher works with clients using collaborative, evidence-based approaches tailored to their experiences, strengths and goals.

Trauma & PTSDDepressionOCDEMDR
Professional headshot of Taylor Hurst

Taylor Hurst

Taylor supports adolescents, including at-risk youth, and women navigating trauma, anxiety, school issues, and life changes through creative, strengths-based approaches.

Trauma and PTSDAnxietySchool Issues

Taylor is not currently accepting clients.

Professional headshot of Brandon Rose

Brandon Rose

Director of Clinical Services

Brandon provides leadership and oversight for HopeTree's clinical services and counseling team.

Brandon is not currently accepting outpatient clients.

One-on-one counseling session in a welcoming office

Care for real life

Counseling centered on you.

HopeTree offers individual, family and group counseling tailored to each client's needs. Our team serves people across the lifespan, including children, adolescents and adults.

Children & Adolescents
Adults
Couples & Families
Foster & Adoptive Families

Our therapists use approaches grounded in research and proven practices. Treatment is tailored to the individual client, therapist and goals for counseling.

Explore therapist specialties →

Getting started

A simple path to support.

Taking the first step should feel clear. Here's what to expect when you reach out.

Tell us what you need

Use the form below or contact our referral team. Share only what you're comfortable sharing at this stage.

We'll explore the fit

Our team will review your needs, discuss availability and help identify an appropriate therapist.

Begin counseling

Your therapist will work with you to clarify goals and develop an individualized treatment plan.

Using insurance? HopeTree works with a variety of insurance plans, including selected Medicaid and commercial plans. Participation varies by therapist and plan, so our team will help you confirm coverage before services begin.

Take the next step

Let's talk about what support could look like.

Use the form to request an initial conversation. A member of the HopeTree team will follow up about fit, availability and next steps.

Prefer to contact us directly?
Call 877-859-1002
Email referrals@hopetreefs.org

If the calendar does not load, open appointment booking in a new tab.

Quick answers

Questions we hear often.

Who can receive outpatient counseling?

HopeTree serves children, adolescents, adults, couples and families experiencing mental health concerns, relationship challenges or major life transitions. Our team will help determine whether the program is a good fit.

Do you offer virtual counseling?

Yes. Virtual counseling is available to clients located across Virginia. In-person appointments are available in Salem, Virginia.

Is counseling covered by insurance?

Outpatient counseling may be covered by Medicaid or commercial insurance. Because each therapist participates with different plans, our team will help confirm coverage and discuss available options.

How quickly can I get started?

Timing depends on therapist fit, scheduling and insurance verification. Submit an inquiry and our team will contact you with current availability.

What happens after I submit the form?

A member of our team will review your inquiry, contact you to learn more and discuss the most appropriate next step. Submitting the form does not obligate you to begin services.

Call us Get Started
Professional headshot of Kristy Ayers, LCSW

Kristy Ayers, LCSW

Outpatient Clinical Coordinator

Life can feel overwhelming when you’re carrying the weight of trauma, anxiety, depression, relationship challenges, or everyday stress. You don’t have to navigate those challenges alone.

I am a Licensed Clinical Social Worker (LCSW), Clinical Supervisor, and Certified Clinical Trauma Professional (CCTP-I) with more than 15 years of experience in the mental health field and six years of direct clinical practice. My approach is collaborative, strengths-based, and trauma-informed, with a focus on creating a safe, supportive, and nonjudgmental space.

Together, we’ll explore your experiences, build on your strengths, and develop practical tools to address barriers to wellness. Whether you’re working through trauma, feeling stuck in patterns of anxiety or depression, navigating relationships, or simply managing life’s demands, my goal is to help you move toward meaningful healing and growth.

Fees

Insurance

Request an Appointment See full profile on Psychology Today (opens in a new tab)
Professional headshot of Christopher Smallwood, LCSW

Christopher Smallwood, LCSW

Outpatient Therapist

I enjoy working with individuals who are open to growth, curious about themselves, and willing to explore new perspectives and coping strategies. Many of my clients are navigating trauma, anxiety, depression, OCD, intrusive thoughts, concentration difficulties, substance use, or other life challenges.

Using evidence-based approaches such as CBT, Trauma-Focused CBT, EMDR, and ACT, I help clients better understand patterns that may be keeping them stuck, build practical coping skills, and create meaningful change. I also collaborate with other professionals and community resources when helpful to support each client’s overall well-being and goals.

I know reaching out for help can be difficult. My goal is to create a space where you feel comfortable, heard, and supported as we work together toward greater self-understanding, confidence, healing, and growth.

Fees

Insurance

Request an Appointment See full profile on Psychology Today (opens in a new tab)
Professional headshot of Brandon Rose

Brandon Rose

Director of Clinical Services

Brandon Rose is responsible for overseeing, implementing, and leading the clinical services of HopeTree, ensuring our Outpatient Counseling, Family Centered Treatment and other supervised services operate at optimum capacity while adhering to all regulations, policies, and laws. Rose previously served as HopeTree’s Director of Therapeutic Group Homes.

A Licensed Clinical Social Worker, Rose has more than 10 years of client centered practice and management experience in a clinical setting. Throughout his career, Rose has a proven ability to forge sustainable relationships with education professionals, community partners, and the most vulnerable populations.

Rose is a graduate of James Madison University, earning a Bachelor of Social Work degree, and the University of South Carolina, where he earned a Masters of Social Work. Currently, Rose is a Licensed Clinical Social Worker through the Virginia Board of Social Work and certified for the Board of Social Work Approved Licensure Supervisor, as a Crisis Prevention Intervention-Instructor (CPI), Trauma Focused Cognitive Behavioral Therapy (TF-CBT), and Therapeutic Options TOVA.

Brandon is not currently accepting outpatient clients.

Connect with Our Counseling Team
Professional headshot of Taylor Hurst

Taylor Hurst

Not currently accepting clients.

Maybe you’re feeling overwhelmed, stuck, or unsure of what comes next. I work with adolescents, including at-risk youth, and women navigating trauma, anxiety, depression, relationship challenges, self-esteem, and life changes. My goal is to create a safe, supportive space where you can be yourself and feel heard without judgment.

I believe therapy should fit you, not the other way around. Using CBT and other creative, strengths-based approaches, I’ll meet you where you are while gently challenging you to grow. Together, we’ll build coping skills, manage emotions, work through difficult experiences, and build on the strengths you already have.

Reaching out for support can be difficult, but you don’t have to carry everything alone. Whether you’re healing from the past or facing challenges today, I’d be honored to walk alongside you as you move toward greater confidence, healing, and growth.

Top specialties

Trauma and PTSDAnxietySchool Issues

Fees

Insurance

Connect with Our Counseling Team